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20Apr2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cirencester Road, Cheltenham, United Kingdom, GL53 8EA

Doubletree By Hilton Cheltenham-Cotswolds is a 4-star Georgian manor house set amidst landscaped gardens overlooking Lilley Brook's 18-hole golf course. The hotel features a full-service spa, an on-site restaurant, and an indoor pool.

Rooms & Amenities

Doubletree By Hilton Cheltenham offers various room types, each featuring comforts like 24-hour room service, laptop-compatible safes, free WiFi, and en-suite bathrooms with complimentary toiletries. Upgraded rooms include additional amenities such as bathrobes, slippers, and views of the garden or lake.

Dining & Options

Dining options include Lakeside Restaurant, serving cooked and Continental breakfast and a la carte dinner overlooking the garden and lake, and Lilley Brook Bar & Lounge, offering lunch, afternoon tea, and light evening meals. Children aged 5 and under enjoy complimentary breakfast.

Leisure & Spa

Leisure facilities at Doubletree By Hilton Cheltenham include an indoor pool, fitness center, sauna, steam bath, and a full-service spa offering treatments with Elemis products. The hotel also provides several outdoor features surrounded by gardens, including a woodland walk and brook with waterfalls.

Events & Transportation

The hotel features 13 naturally-lit event spaces suitable for meetings and celebrations, accommodating up to 250 guests. Self-parking is complimentary, and Velar services are not available, ensuring ease for guests with vehicles. Nearby transportation options include bus stops within walking distance.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room
Max:
2 persons
240 sq. feet 
Bed options:
1 King Size Bed
Shower
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Twin Room
Max:
2 persons
280 sq. feet 
Bed options:
2 Single beds
Shower
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Guest Room
Max:
1 person
175 sq. feet 
Bed options:
1 Single bed
Shower
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Cheltenham 1.9 mi
Airports
Gloucestershire (GLO) 6.8 mi
Bristol (BRS) 54.0 mi
Bus
Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Cycling
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Cirencester Road, Cheltenham, United Kingdom, GL53 8EA
Map view
street view
Cirencester Road, Cheltenham, United Kingdom, GL53 8EA
Nearby
Golf Course
Lilley Brook Golf Club
1400 ft
Restaurants
Lakeside Restaurant
200 ft
Cirencester Road DoubleTree by Hilton Cheltenham

Reviews and Ratings

Reviews from guests about their experience.
56%
loved their spa retreat and can’t wait to return.
Comfortable rooms
Relaxing spa services
Inconsistent service
Unreliable Wi-Fi
5.6/10
Guest rating
Rooms
6.2
Location
6.8
Service
5.4
Dining
5.0
Guest reviews
5.6/10
based on 5 reviews
7.2
7.2/10 based on 3282 reviews
Kurt
United States of America, February  2025
6.6/10

The hotel experience started on a rocky note with issues in communication, but the attentive staff and comfortable room helped turn things around. The spa services were relaxing, and the bar was a nice spot to unwind after a hectic day. Unfortunately, the inconsistency in some service aspects and unreliable Wi-Fi felt like drawbacks during my stay.

Rooms
8.0
The room was spacious and comfortable, offering a lovely view of the garden. However, the lack of a proper chair by the desk was quite inconvenient for my business trip.
Service
6.0
While the reception service could have been more proactive, the restaurant staff was helpful and showed great care. Still, the communication issues I encountered during booking were frustrating.
Location
7.0
Set in pleasant gardens with a small lake, the hotel is central enough for exploring local attractions, but a bit far from the city centre if you walk.
Dining
7.0
The bar and restaurant offered good food, but nothing particularly stood out to make it extraordinary. Breakfast had some lovely options, which I appreciated.
Facilities
5.0
The amenities were decent, with a nice pool, although it felt overcrowded at times. The inadequate Wi-Fi connectivity during my business stay was a significant drawback.
Comfortable rooms
Inconsistent service
John
United States of America, February  2025
5.6/10

My stay was a mix of highs and lows. The location is a bit outside the main area, making it less convenient for exploring. The room was small and cramped, but after voicing my concerns, I was offered a nicer room. Staff responsiveness was a highlight, but the dining experience fell short of expectations, particularly with the quality of lunch. Overall, it’s not quite what I would expect from a Hilton hotel.

Rooms
6.0
Initially, the room felt cramped, like a single room with a double bed squeezed in. After the upgrade, it matched my expectations for comfort and space.
Service
8.0
The staff were generally welcoming and responsive to my concerns, promptly offering a room upgrade.
Location
5.0
The hotel is located just outside Cheltenham, which requires a taxi to get to the main attractions.
Dining
5.0
The dining experience was disappointing; meals were not up to standard and lacked freshness.
Facilities
5.0
Facilities such as the leisure center had issues with cold showers, but the amenities met basic expectations.
Dave
United States of America, January  2025
6.6/10

My stay was a mixed bag. While the hotel boasts a nice location with beautiful gardens and largely friendly staff, the overall quality left something to be desired. The spa experience was underwhelming due to limited facilities, and dining could have been better in terms of portion sizes. However, the breakfast offered was varied and enjoyable.

Rooms
7.0
The room was clean and spacious, equipped with the necessary amenities. However, the presentation could use some improvement.
Service
6.0
Service was generally efficient but somewhat lacking in warmth. Some staff seemed rushed and could benefit from more training in guest interaction.
Location
8.0
The hotel is set in a lovely area with gardens, though it could use some upkeep. It's easy to access local sights.
Dining
7.0
Breakfast was delightful, offering a good variety. However, the dinner portions were unexpectedly small for the price.
Facilities
5.0
Facilities could be improved, especially the spa area, which felt more like a basic shared pool than a true spa experience.
D.
United States of America, November  2024
5.6/10

I had a mixed experience at this hotel. The location was lovely, nestled in nice gardens by a small lake, and I appreciated the warm check-in welcome. However, the lack of elevators made getting to my room on the second floor a bit inconvenient, and breakfast quality left much to be desired. Overall, despite the beautiful surroundings, there are several areas that need improvement.

Rooms
6.0
The room was clean and had a nice view overlooking the pond, but it felt a bit outdated and lacked attention to detail in terms of cleanliness.
Service
5.0
Service was hit and miss; while some staff were great, others seemed confused and unhelpful at times.
Location
8.0
Set in beautiful gardens by a small lake, the location is quite pleasant and close to local attractions.
Dining
5.0
Breakfast was below par with some items overcooked and others poorly presented. The experience could definitely use some enhancements.
Facilities
5.0
The overall hotel facilities felt dated and in need of refurbishment, though the spa services received positive remarks.
Dean
United States of America, October  2024
5.0/10

I had a really disappointing stay at this hotel, which was a surprise considering the Hilton brand. The room was not properly prepared for my children, and I struggled to get assistance from staff. While the location is decent, the overall experience left much to be desired, especially for a family traveling with young kids.

Rooms
5.0
The room was spacious with a king-size bed and a sofa bed, but unfortunately, it was not ready for the children. We found no bedding for the sofa bed.
Service
5.0
The service was incredibly lacking, especially during peak check-in times. I had difficulty reaching reception for assistance, which only added to our frustration.
Location
6.0
The location is okay, but it really didn't make up for the issues we faced during our stay. It was a bit of a trek down a long corridor to our room.
Dining
5.0
The dining experience was very disappointing. The room service food arrived cold, and the breakfast options the next morning were dry and unappetizing.
Facilities
5.0
The hotel had potential amenities, but they were not highlighted during my stay. It felt like some basic services like housekeeping were missing.
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