Doubletree By Hilton Cheltenham-Cotswolds | Cheltenham ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Cirencester Road, Cheltenham, United Kingdom, GL53 8EA

Doubletree By Hilton Cheltenham-Cotswolds is a 4-star hotel set in a Georgian manor house with landscaped gardens overlooking Lilley Brook's 18-hole golf course. The property features a full-service spa, on-site restaurant, and pet-friendly accommodations.

Rooms & Amenities

Rooms at Doubletree By Hilton offer modern comforts such as flat-screen HDTVs, USB charging ports, and complimentary toiletries. Certain rooms feature upgraded facilities, including bathrobes, slippers, and views of the golf course and gardens.

Dining & Leisure

Dining options include the Lakeside Restaurant, serving cooked and Continental breakfasts and à la carte dinners with views of the grounds. Lilley Brook Bar & Lounge provides a selection of lunch, afternoon tea, and evening snacks.

Leisure & Events

Leisure facilities include a full-service spa that offers a range of treatments, a sauna, steam bath, and a gym. The hotel has 13 naturally-lit event spaces suitable for meetings and celebrations, accommodating up to 250 guests.

Location & Transportation

The Cheltenham hotel offers complimentary parking, and nearby transport options include bus stops at Clock Tower and Bradley Road, both within a short walking distance. Notable nearby attractions include the Everyman Theatre, World War I Museum, and several parks.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Queen Room

Max:

2 persons

240 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Twin Room

Max:

2 persons

280 sq. feet

Bed options:

2 Single beds

Shower

Air conditioning

room details

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Single Room

Max:

1 person

175 sq. feet

Bed options:

1 Single bed

Shower

Air conditioning

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Cheltenham 1.9 mi

Airports

Gloucestershire (GLO) 6.8 mi

Bristol (BRS) 54.0 mi

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Day

“The spa facilities were excellent, especially the massages which alleviated my back pain and left me feeling rejuvenated.” view full review

Cozy and Functional Room

“The room was thoughtfully designed with a comfortable bed and ample amenities, perfect for unwinding after a day of exploring.” view full review

Delicious Room Service

“I was pleasantly surprised by the quality of the room service; the club sandwich was fresh and satisfying, far exceeding my expectations.” view full review

Accessible Wellness

“The spa offered a good experience with accommodating features, allowing for a truly relaxing time without any stress about accessibility.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Cycling
Golf course
Yoga class
Sports trainer

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

AM/FM alarm clock

Room decor

Curtains

Location

Cirencester Road, Cheltenham, United Kingdom, GL53 8EA

Map view

street view

Cirencester Road, Cheltenham, United Kingdom, GL53 8EA

City landmarks

Cotswold Way

Leckhampton Hill

1.4 mi

Park

Pittville Park

2.6 mi

Montpellier Walk

Montpellier District

1.9 mi

Keynsham Rd

Sandford Parks Lido

1.5 mi

Gallery

The Wilson

2.1 mi

Park

Montpellier Gardens

1.8 mi

Saint Mary's Church

3000 ft

stocks

2900 ft

Church

Charlton Kings Baptist

3000 ft

Church

St Mary's

3000 ft

War memorial

3100 ft

Shurdington

Devil's Chimney

1.3 mi

Sacred Hearts

3800 ft

Church of the Holy Apostles

1.1 mi

Church

Leckhampton Baptist Church

5100 ft

Cheltenham GL53 7ED

Cheltenham panorama view

1.9 mi

Fountain

The Neptune Fountain

2.0 mi

Church

Holy Apostles Church

1.1 mi

Naunton Ln

Naunton Park Primary School

1.7 mi

Church

Emmanuel Church

1.3 mi

Unnamed Road

The Minotaur and the Hare

2.0 mi

St Peter's Church

1.3 mi

Glenfall Fellowship

1.2 mi

Park

Imperial Gardens

1.9 mi

Naunton Lane Evangelical Presbyterian Church

1.2 mi

Church

The Church of Jesus Christ of latter-day Saints

1.2 mi

CheltenhamEngland

Walks With Hawks

3.4 mi

Leckhampton Hill & Charlton Kings Common

2.0 mi

London Road Dowdeswell Park

Sibling Distillery

2.2 mi

Nearby

Golf Course

Lilley Brook Golf Club

1400 ft

Restaurants

Lakeside Restaurant

200 ft

Cirencester Road DoubleTree by Hilton Cheltenham

Reviews and Ratings

Reviews from guests about their experience.

56%

loved their spa retreat and can’t wait to return.

Comfortable rooms

Relaxing spa services

Inconsistent service

Unreliable Wi-Fi

5.6/10

Guest rating

Rooms

6.2

Location

6.8

Service

5.4

Dining

5.0

Kurt

United States, February 2025

6.6/10

The hotel experience started on a rocky note with issues in communication, but the attentive staff and comfortable room helped turn things around. The spa services were relaxing, and the bar was a nice spot to unwind after a hectic day. Unfortunately, the inconsistency in some service aspects and unreliable Wi-Fi felt like drawbacks during my stay.

Rooms

8.0

The room was spacious and comfortable, offering a lovely view of the garden. However, the lack of a proper chair by the desk was quite inconvenient for my business trip.

Service

6.0

While the reception service could have been more proactive, the restaurant staff was helpful and showed great care. Still, the communication issues I encountered during booking were frustrating.

Location

7.0

Set in pleasant gardens with a small lake, the hotel is central enough for exploring local attractions, but a bit far from the city centre if you walk.

Dining

7.0

The bar and restaurant offered good food, but nothing particularly stood out to make it extraordinary. Breakfast had some lovely options, which I appreciated.

Facilities

5.0

The amenities were decent, with a nice pool, although it felt overcrowded at times. The inadequate Wi-Fi connectivity during my business stay was a significant drawback.

Comfortable rooms

Inconsistent service

John

United States, February 2025

5.6/10

My stay was a mix of highs and lows. The location is a bit outside the main area, making it less convenient for exploring. The room was small and cramped, but after voicing my concerns, I was offered a nicer room. Staff responsiveness was a highlight, but the dining experience fell short of expectations, particularly with the quality of lunch. Overall, it’s not quite what I would expect from a Hilton hotel.

Rooms

6.0

Initially, the room felt cramped, like a single room with a double bed squeezed in. After the upgrade, it matched my expectations for comfort and space.

Service

8.0

The staff were generally welcoming and responsive to my concerns, promptly offering a room upgrade.

Location

5.0

The hotel is located just outside Cheltenham, which requires a taxi to get to the main attractions.

Dining

5.0

The dining experience was disappointing; meals were not up to standard and lacked freshness.

Facilities

5.0

Facilities such as the leisure center had issues with cold showers, but the amenities met basic expectations.

Dave

United States, January 2025

6.6/10

My stay was a mixed bag. While the hotel boasts a nice location with beautiful gardens and largely friendly staff, the overall quality left something to be desired. The spa experience was underwhelming due to limited facilities, and dining could have been better in terms of portion sizes. However, the breakfast offered was varied and enjoyable.

Rooms

7.0

The room was clean and spacious, equipped with the necessary amenities. However, the presentation could use some improvement.

Service

6.0

Service was generally efficient but somewhat lacking in warmth. Some staff seemed rushed and could benefit from more training in guest interaction.

Location

8.0

The hotel is set in a lovely area with gardens, though it could use some upkeep. It's easy to access local sights.

Dining

7.0

Breakfast was delightful, offering a good variety. However, the dinner portions were unexpectedly small for the price.

Facilities

5.0

Facilities could be improved, especially the spa area, which felt more like a basic shared pool than a true spa experience.

United States, November 2024

5.6/10

I had a mixed experience at this hotel. The location was lovely, nestled in nice gardens by a small lake, and I appreciated the warm check-in welcome. However, the lack of elevators made getting to my room on the second floor a bit inconvenient, and breakfast quality left much to be desired. Overall, despite the beautiful surroundings, there are several areas that need improvement.

Rooms

6.0

The room was clean and had a nice view overlooking the pond, but it felt a bit outdated and lacked attention to detail in terms of cleanliness.

Service

5.0

Service was hit and miss; while some staff were great, others seemed confused and unhelpful at times.

Location

8.0

Set in beautiful gardens by a small lake, the location is quite pleasant and close to local attractions.

Dining

5.0

Breakfast was below par with some items overcooked and others poorly presented. The experience could definitely use some enhancements.

Facilities

5.0

The overall hotel facilities felt dated and in need of refurbishment, though the spa services received positive remarks.

Dean

United States, October 2024

5.0/10

I had a really disappointing stay at this hotel, which was a surprise considering the Hilton brand. The room was not properly prepared for my children, and I struggled to get assistance from staff. While the location is decent, the overall experience left much to be desired, especially for a family traveling with young kids.

Rooms

5.0

The room was spacious with a king-size bed and a sofa bed, but unfortunately, it was not ready for the children. We found no bedding for the sofa bed.

Service

5.0

The service was incredibly lacking, especially during peak check-in times. I had difficulty reaching reception for assistance, which only added to our frustration.

Location

6.0

The location is okay, but it really didn't make up for the issues we faced during our stay. It was a bit of a trek down a long corridor to our room.

Dining

5.0

The dining experience was very disappointing. The room service food arrived cold, and the breakfast options the next morning were dry and unappetizing.

Facilities

5.0

The hotel had potential amenities, but they were not highlighted during my stay. It felt like some basic services like housekeeping were missing.